Effective Date: 06/08/2025

Company Name: Ball Street Pvt. Ltd.
App Name: BALL STREET
Website: www.ballstreet.club

1. Eligibility and Age Restriction

Our services are intended strictly for individuals 18 years and older. By using the app, you confirm that you meet the age requirement.

We do not knowingly collect data from minors. If we become aware of such a case, we will delete the data immediately and suspend the account.

2. Information We Collect

a. Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Date of Birth
  • PAN and Aadhaar (for KYC)
  • Bank Account or UPI ID (for withdrawals)

b. Device & Usage Information

  • IP Address
  • Device Type, OS, and Browser
  • App Usage Patterns
  • Location (to comply with restricted states)

c. Payment Information

  • Transaction Details (via Razorpay, Cashfree, etc.)
  • No sensitive data like full card number or CVV is stored.

3. Why We Collect Your Data

  • Create and manage user accounts
  • Verify identity (KYC)
  • Process deposits and withdrawals
  • Detect fraud and ensure fair play
  • Improve user experience and app performance
  • Comply with tax, legal, and regulatory obligations

4. Third-Party Data Sharing

We do not sell or rent your personal information.

Third Party Purpose
Payment Gateways Secure payment processing
KYC Providers ID verification
Legal Authorities To comply with laws or fraud prevention
Analytics Providers (e.g., Google, Firebase) App improvement and crash reports

All third-party partners are contractually obligated to maintain confidentiality and data protection as per Indian law.

5. Cookies & Tracking

  • Save login and preferences
  • Analyze usage patterns
  • Personalize user experience

Users may disable cookies via browser/device settings, but this may impact app functionality.

6. Data Retention Policy

  • We retain your data as long as your account is active.
  • Upon account closure, we retain data for 5 years for compliance.
  • If data is no longer required, it will be securely deleted.

7. Your Rights

    You May:

  • Request access or correction to your data
  • Request account deletion or data erasure
  • Withdraw consent for marketing
  • Request a copy of your personal data (data portability)

Requests can be sent to support@ballstreet.club. We respond within 7 working days.

8. Consent & Acceptance

By creating an account or using our platform, you consent to this Privacy Policy and our Terms of Use.

9. Cross-Border Data Transfer

Some of our analytics or cloud partners may store data outside India. We ensure such services follow equal or stronger data protection standards.

10. Data Security

We employ strong data protection measures:

  • SSL/HTTPS encryption
  • Secure server infrastructure
  • Role-based access & 2FA for staff

In the event of a data breach, we will notify affected users and authorities as per Indian law.

11. Children’s Privacy

This app is not for minors (under 18). If we learn that a minor has registered, their data will be deleted immediately.

12. Policy Updates

We may revise this policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information